Refund policy

The e-shop of specializes in the provision of ready-to-use therapy and education material in eBook format.

The material you purchase is sent to you instantly and automatically, upon completion of your order. Our products are provided in pdf format and sent directly to the buyer via a special link produced by our system.

For this reason and since it is impossible to ensure that the buyer will not make a copy of the eBook file before deciding to return it, purchased products cannot be refunded. Nevertheless, in case a client has selected the option "payment via bank deposit" and the order has not yet been completed, the client can cancel their order.

Feedback and Knowledge Base